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Credit Card Billing

Please note that charges to your credit card will be billed as Carriage House Products.


Credit/Debit Cards Accepted

We honor Visa and MasterCard credit/debit cards.

Visa and MasterCard accepted.


You can shop at carriagehouseproducts.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

Carriagehouseproducts.com is registered with the Authorize.Net Verified Merchant Seal program.

 

Accept Credit Cards



Shipping Policy


We ship via UPS Ground for all orders within the continental United States. We presently cannot accept orders for international shipment. For shipment to Hawaii and Alaska, or for shipping services other than UPS Ground, please call our office at (804) 767-7166.

Order Value Shipping Charges
Below $25.01 $5.95
From $25.01 to 50.00 $7.95
From $50.01 to 100.00 $9.95
From $100.01 to 200.00 $11.95
$200.01 and more $13.95



Order Cancellations

Most orders are processed and shipped the same day. To cancel or change an order, please call us immediately at 804-767-7166.

 

Return and Refund Policy

 

If for any reason you are not satisfied with the product(s) you have purchased within 30 days of our ship date, please contact us at 804-767-7166, or use the Contact form provided on this website. If the shipping date of your purchased product(s) falls outside the 30 day limit, our return and refund policy is no longer in effect. Otherwise, we will make arrangements to have the unused portion of your purchased product(s) shipped back to us at our expense. If we find your complaint to be substantiated, we will refund you the total purchase price of the returned product(s), including any sales tax and shipping charges that applied when you made the purchase.


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