FOR MORE INFORMATION:
Questions? Comments? Check out our FAQ below. If you still need assistance, use the contact form. Please note our offices are open normal business hours Monday-Friday.
Carriage House Products Office:
C/O Westbury Apothocary
8903 Three Chopt Road
Richmond, VA 23229
FREQUENTLY ASKED QUESTIONS
How do I place an order?
If you are interested in purchasing any of our products, please visit our products page and add the items you wish to purchase to your cart. Orders can also be placed over the phone at 804-615-2400.
Payment and Shipping
We ship via UPS Ground for all orders within the continental United States. We presently cannot accept orders for international shipment. Orders placed during business hours Monday-Friday are typically processed within 1-2 days.
Secure ordering & payment options
We currently accept all major credit cards: Visa®, MasterCard®, American Express®, Discover®. We use a secure SSL server to process payments, so your information remains safe and private.
Returns & refunds
Most orders are processed and shipped the same day. To cancel or change an order, please call us immediately at 804-615-2400.
If for any reason you are not satisfied with the product(s) you have purchased within 30 days of our ship date, please email us at firstname.lastname@example.org, or contact us using our contact form.